Innovative GenAI Solutions, AI Agents, and Automation for Reporting & Processes
Helping businesses leverage the potential of artificial intelligence for automation, optimisation, and creating new opportunities.
About Me
Hello! My name is Łukasz Kidoń. I combine over 20 years of experience in Business Intelligence with a passion for the latest AI technologies. My goal is to support companies in making intelligent business decisions by effectively transforming data into tangible benefits and practical insights.
I specialise in designing and implementing innovative solutions based on Generative AI and autonomous AI Agents. My experience includes process automation (e.g., document workflows, reporting), creating intelligent chatbots, advanced data analysis (sentiment, predictions), and effective integration of AI with existing company systems (CRM, ERP, AWS/GCP cloud). I focus on practical applications of artificial intelligence that streamline operations, generate savings, and open up new development opportunities for your organisation. I invite you to get in touch!
Services
GenAI Solutions
Creating and fine-tuning models for generating text, images, code. Integration with existing systems.
Process Automation
Using AI to automate repetitive tasks, optimise workflows, and increase efficiency.
AI Consultancy & Strategy
Needs analysis, identifying AI applications, technology selection, developing implementation strategies, and training.
AI Agent Creation
Designing and building autonomous agents for specific tasks, data analysis, and system interaction.
Reporting Process
Automatic report generation, data analysis, and visualisation of key indicators using AI.
Data Integration
Connecting and processing data from various sources to obtain coherent information and support decision-making.
Completed Projects
Platform for managing social media publications
Client: Small construction company.
Challenge: Central management of profiles on Facebook, Instagram, Pinterest, LinkedIn, and TikTok, whilst restricting direct publishing access for collaborating agencies.
Solution: Creation of a system based on Airtable and Make.com automation, enabling planning, creation (with language model support for content generation), and publishing posts across multiple platforms from a single interface. The solution also includes basic post popularity statistics.
AI Agent for First-Line Customer Support
Client: Large adtech company.
Challenge: Providing 24/7 support via Hubspot Chatflows integrated with the product, with an option to escalate selected conversations to live support.
Solution: Creation of an agent in Vertex AI Agent Builder as the first line of support. Utilisation of Vertex AI Search for a scalable RAG system. Integration with client platforms and CRM system.
Sentiment analysis platform
Client: Medium-sized dietary catering company (meal boxes).
Challenge: Continuous monitoring of online opinions to understand customers, quickly identify quality issues, and react to market sentiment.
Solution: Implementation of a sentiment analysis system (Predict) aggregating data from social media/forums. An NLP model classifies opinions, identifies topics, and sends alerts to marketing/customer service. Integration with client tools.
Implementation of a Q&A AI Agent
Client: Small architectural firm.
Challenge: Losing potential clients due to a high volume of phone and email enquiries outside business hours and on weekends, which the firm couldn't answer immediately.
Solution: Implementation of an AI agent (Zapier Agents) integrated with a knowledge base about projects and technologies. The agent handles typical enquiries, answers questions about realisations and technologies, qualifies leads, and allows an architect to join the conversation if needed.
Reporting Automation - PowerBI
Client: Medium-sized adtech company.
Challenge: Migration to the Microsoft ecosystem required transferring existing reports to PowerBI and creating new ones for marketing, sales, and management, whilst maintaining reporting continuity.
Solution: An audit was conducted, and a phased migration plan was created. A central repository was built in PowerBI (also presenting Looker reports), data flow from AWS/GCP was automated, and a consistent structure for over 200 reports was maintained.
Generating SEO-friendly descriptions with AI support
Client: Medium-sized e-commerce company (electronics/appliances).
Challenge: Quickly creating unique, SEO-optimised descriptions (and translations) for a new product line with limited copywriting resources.
Solution: A process using an LLM, which generates descriptions from product data based on instructions and Google analysis (ensuring SEO/tone). Automated and integrated with client tools.
Architectural project management system
Client: Small architectural firm.
Challenge: Managing the workflow of construction project documentation and adapting processes to the type and complexity of the project, whilst ensuring consistency and timeliness.
Solution: Implementation of an integrated system (Airtable, Hubspot CRM, Make.com) automating project lifecycle management. The system includes deadline notifications, predefined document sets, and enables effective teamwork among architects on projects.
Google Analytics 4 360 Implementation
Client: Global press and online media publisher.
Challenge: Complex analytical needs, large data volume, dependence on the Google ecosystem. Expectation of integration with GMP and access to raw data (BigQuery).
Solution: Implementation of GA4 360 with unsampled data analysis in BigQuery. Better segmentation and integrations with advertising systems for revenue optimisation.
AI-supported document workflow
Client: Medium-sized construction company.
Challenge: Manual processing of hundreds of documents (including invoices) received electronically and on paper – reviewing, verifying, entering into systems. Need for classification and linking to the contractor in the CRM/ERP system.
Solution: Use of Google Cloud Vision AI and OpenAI GPT-4 models for automatic data reading and entry from documents. The system categorises documents, links data with the client database, and recommends next steps in the document workflow process.
Prospect data enrichment
Client: Medium-sized SaaS company in the adtech sector.
Challenge: Optimising lead scoring/routing based on prospect parameters. Accelerating response times for ideal customer profiles.
Solution: Automatic creation of pre-contact briefs by an LLM, synthesising data from Perplexity and social media. Process integrated with the client's CRM system.
Contact
Have questions or want to discuss a project? Get in touch!
Or email directly at: lukasz@kidon.pro